Henna Cromato
Henna Cromato
Henna Cromato

Henna Cromato

£320.00 Regular price £645.00 Sale price Save 50%
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Elevated by a sophisticated 75mm heel, Henna combines elegance with comfort. This ultra-chic pump is crafted in Crema Patent and adorned with our distinctive Gold Chrome Pebble finish. Pair it with cropped-hem tailoring or midi lengths to embrace Henna's vintage-inspired charm.

Handmade in Italy

Size

Shipping & Returns

Shipping Information

Region Delivery within Christmas Delivery
Delivered by 24th December
Standard Shipping Returns
Archive sales not eligible for returns
UK 1 to 2 working days Order by 1pm (GMT) 22nd December Free £10
Europe 2 to 4 working days
Up to 10 working days for domestic destinations in Russia
Order by 1pm (GMT) 20th December £45Free on all full price items.
A charge will be deducted from refunds of all Sale and Archive Shop items. (£35 for Europe, £50 for Rest of World)
Rest of the World 3 to 5 working days Order by 1pm (GMT) 19th December

 

Your order will be shipped by our courier service once payment has been approved and the delivery/billing address has been verified. We aim to ship your order within 24 hours (excluding weekends).

If you find your order is damaged or faulty please notify us within 24 hours. Email customerservice@rupertsanderson.com or call +44 (0)207 491 2258

Europe, US and Rest of the World

All orders shipped to the US or any country that is a member of the EU, will have Delivery Duties Paid to avoid import taxes when received at their destination.

For orders to all other non-UK destinations, please note that we are not responsible for any import duties or taxes levied by the destination country.

Returns

Customers have 14 days to arrange delivery for returning their order for a refund or exchange. Items must be returned in new, unused condition, with all original packaging and an undamaged shoebox. Approved returns will be credited to the original payment method, excluding customs duties, sales taxes, and return delivery charges.

Holiday Returns Policy 

All purchases made on www.rupertsanderson.com between Friday, 1st November 2024 to Tuesday, 24th December 2024 are eligible for return or exchange until Friday, 24th January 2025.

Please note that all Archive orders are final sales and are not eligible for returns or exchanges.

£10 for UK orders, £45 for all international orders.

Return instructions:

If you are unable to proceed using our Returns Portal, please follow the instructions below:

  1. Contact customerservice@rupertsanderson.com with a note of intention to return. Please quote the order number in the request.
  2. Once the return request is acknowledged by Customer Service, you will receive return labels and custom invoice (if outside the UK).
  3. Carefully pack the returned item(s) and address to: E-commerce, Rupert Sanderson, 61 Great Portland Street, London W1W 7LL, United Kingdom.
    (If outside the UK, please give a copy of the customs invoice to the delivery agent and one visibly attached on the box)

For further information or assistance regarding your order, please contact Customer Service either by email at customerservice@rupertsanderson.com or by calling +44 (0)20 7491 2258.

Faults and defects

Every effort is made by our quality control experts to ensure all Rupert Sanderson shoes are of the highest quality.

An item is deemed faulty if it has been received in an imperfect condition or if there is a manufacturing defect within 1 year after delivery. We do not consider wear and tear to be a fault.

To return a faulty item, please contact Customer Service with a proof of purchase, description of fault and images.

All items that are deemed as faulty are thoroughly inspected by our quality control team to ascertain whether an item is faulty or whether it is fair wear and tear. In the rare event of a fault, we may be able to offer an appropriate replacement subject to availability. Otherwise we could offer a repair but please note this is not guaranteed.


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